What is an Energy Facts Label (EFL)?

The Electricity Facts Label, similar to a nutrition label found on many food products, provides informa­tion on electricity prices, contract terms, sources of generation, and emissions levels. This information will help customers make an informed decision about their electric service.

Each REP is required to provide customers with a copy of their Electricity Facts Label upon request. The Electricity Facts Label encourages customers to compare information, in a standardized format, so they can select a REP based on what matters most to them.

The price reflected represents all charges billed to a customer, including the costs of generation, transmission, distribution, fuel, and customer service. Any promotions or incentives are also included in this average price.

More information about the EFL is available on the Public Utility Commission of Texas website.

What is a soft credit check?

A soft inquiry is an inquiry that occurs when a person or company checks your credit report as a background check, like when you check your credit score. Soft inquiries can occur without your permission, but don’t worry – they won’t affect your credit in any way.

What is the power to choose?

Electric Choice is the result of deregulation. Electricity deregulation in Texas, approved by Texas Senate Bill 7 on January 1, 2002, calls for the creation of the Electric Utility Restructuring Legislative Oversight Committee to oversee implementation of the bill. According to the law, deregulation would be phased in over several years.

As a result, 85% of Texas power consumers (those not served by a municipality or a utility cooperative) can choose their electricity service from a variety of retail electric providers (REPs), including the incumbent utility. The incumbent utility in the area still owns and maintains the local power lines (and is the company to call in the event of a power outage) and is not subject to deregulation.

What is a REP?

A Retail Electric Provider (REP) sells electric energy to retail customers in the areas of Texas where the sale of electricity is open to retail competition. A REP buys wholesale electricity, delivery service, and related services, prices electricity for customers, and seeks customers to buy electricity at retail.

A REP has many responsibilities including:

  • Buying electricity at wholesale.
  • Buying delivery service and paying the charges for transmission and distribution service to the Transmission and Distribution Utilities TDU
  • Billing the customer and collecting for the REP’s charges.
  • Providing a 24-hour toll free telephone number for customer calls.

What is ERCOT?

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 24 million Texas customers – representing 85 percent of the state’s electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 41,500 miles of transmission lines and 550 generation units.

ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 6.7 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT’s members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipal-owned electric utilities.

I live in an electric coop or a municipal utility. Do I have the power to choose?

Customers served by cooperatives or municipal utilities can choose an alternate REP only if the utility has “opted in” to deregulation; to date, only the area served by the Nueces Electric Cooperative has chosen to opt in.

If you are wanting lower rates and the power of choice, you should get involved in your local co-op.  Don’t vote proxy, go vote yourself!   Bring up power of choice!  Let your voice be heard that you are tired of paying high electricity bills!

How do I know if I have the power to choose?

If your electric utility is any one of these, you have electric choice:

What is a meter read cycle?

Every TDU has a meter read cycle which allows your meter to be read on or about the same day every month. Why is it important for SK Energy to know your meter read cycle? Many REPs will waive the base charge if you use 1000kWh or more (sometimes that usage is less) between meter reads. Knowing which cycle you are on allows us to change your contract on a date that will be most cost efficient for you. However, sometimes, the savings far outweigh the base charge if your REP is changed on a date that is off cycle.

How do I read my electricity bill?

While every REP has a different billing format, all have certain charges in common. The most common are:

  • Base charge – a flat fee applied each month regardless of the amount of kilowatt-hours (kWh) used. This charge is often waived if the customer uses more than 1000 kWh in a billing cycle
  • Energy charge – charge equal to the electricity rate multiplied by kilowatt-hours (kWh) consumed.  This is the profit that the REP makes.  Because you cannot change the TDU delivery charges, this is where the savings are found.  This is the competitive part of the market.
  • TDU delivery charges – charges to cover the cost of moving electricity from the generation plant to your home. These are actually charged to the REP, which transfers them to the customer.

If you want more information about what a particular charge is, click on the following link for an explanation of additional charges:

Texas Public Utility Commission